Liverpool Waves of Hope does not endorse or take responsibility for any opinions expressed by users or for the content of messages posted by users online.

Liverpool Waves of Hope will not be liable for any damage or loss or damage incurred by users due to their use of the website. Users are solely responsible for their activities while using the website and agree to indemnify Liverpool Waves of Hope against any claim resulting from use or misuse of the website.

By using the website you agree that you will not post text that is unlawful, threatening, abusive, defamatory, libellous, fraudulent, invasive of another’s privacy, contains racist material, victimises individuals, or impersonates another person or entity, including any employee or representative of Liverpool Waves of Hope.

Policies and Procedures​

To ensure the smooth running of Liverpool Waves of Hope we have a number of policies and procedures to ensure the safety of our employed and self employed workers, as well as our volunteers and the people we help.

As our work involves regular contact with vulnerable people, it is vital that we have policies and procedures in place which ensure that employees and volunteers are able to deal with situations which may arise while they are caring or supporting the people who use our services.

Our employees follow strict health and safety guidelines, to ensure that people using our services are safe. Liverpool Waves of Hope employees attend training courses which are relevant to their roles, in order to help them to expand their knowledge and skills, thus enabling them to work more effectively with the people they care for and support.

Diversity, Dignity, and Equality

At Liverpool Waves of Hope we recognise and embrace the value of diversity, dignity and equality in our organisation. This gives us a stronger platform on which to build and deliver services to different groups in our communities.