Intensive Support

About the Intensive Support Service

The intensive support service, run by Riverside, is the point of access for Waves of Hope. An initial personal assessment will determine the best support package based on individual need and create a recovery journey around this.

A dedicated support worker will work closely with the client to provide long-term intensive, person- centred support, promoting and encouraging recovery through a variety of ways. Clients can take part in activates from walking groups to music groups and much more.

The intensive support service works on a multi-agency basis, maintaining vital links with community mental health teams, reduction services, Merseyside Police and GP’s.

Regular outreach is undertaken with Whitechapel and Merseyside Police to help reduce the number of people rough-sleeping, begging and street-drinking. It is hoped that this joint approach will continue to reduce the number of arrests, reduce the number of A&E admissions and give people alternatives to their current situation, to help them lead better lives.

Who can be referred to Liverpool Wave of Hope?

Clients must live in Liverpool and have needs in at least three of the following areas:

  • Homelessness
  • Re-offending
  • Mental Health
  • Substance Misuse

We seek to support clients who may not have benefited from existing services or failed to progress with other support methods.

Typically this includes:

  • Clients who are regularly evicted from or abandon accommodation
  • Clients who can’t access appropriate accommodation due to the combination of their needs
  • Clients who are chaotic in their substance misuse
  • Clients who regularly re-offend
  • Clients who fail to engage with any support
  • Clients whose behaviour is self-sabotaging or challenging to others
  • Clients whose behaviour regularly puts themselves or others at risk

(Please note that the above list is not exhaustive and each referral is assessed case-by-case to ensure Waves of Hope is the most appropriate service to help the client address their needs).

How do I refer?

(Please note referrals are temporarily suspended)

Clients can self-refer by phoning, emailing or dropping into the intensive support service at:

Powerhouse Foyer
300 Upper Parliament Street
L8 7JU
Tel: 0151 702 6090 or email wavesofhope@riverside.org.uk
Referrals can also be made via MainStay

Make a referral

Make a Referral

Please note referrals are temporarily suspended 

Clients can self-refer by phoning, emailing or dropping into the intensive support service at:

Powerhouse Foyer
300 Upper Parliament Street
L8 7JU
Tel: 0151 702 6090 or email wavesofhope@riverside.org.uk

Download Referral Form

Or refer via MainStay

Other Services